Let's make things happen.

I am a writer and digital strategist with a deep interest in community management and facilitation. Since 2020, I’ve been the Director of Library Futures, a project of the NYU Engelberg Center that addresses issues in digital libraries. Trained as a librarian, I have worked in content, web development, and digital services of all types. I can help you tell your story, brand your company or organization, manage your project or product, run your research process, or teach your organization how to work better together.

Building community, in particular bringing people together around ideas, is my superpower. I will show up to your event and ask a question. I will engage you in lively conversation. I will be excited about your project. I’ve been described as interested in everything – even the things I’m not interested in.

As a marketer and nonprofit specialist, I get results – I've grown email lists, written product and UX strategy, worked on product, redesigned and coded websites, and increased traffic and sales through content and community.

I’ve also directed strategy, developed growth plans, edited books, and facilitated online events for organizations like Internews, Pro Bono Net, Library Futures Institute, MIT, SEIU, and Knowledge Futures Group.

From 2019-2020, I worked as the Assistant Director of Outreach and Engagement at the Harvard Law Library, where I engaged a variety of stakeholders in events management, communications, project management, and strategic leadership for the library. Before that, I was the Senior Communications Manager for Creative Commons. Before that, I dipped into digital publishing as the Product Engagement Manager for Safari Books Online/O'Reilly Media. My positions within these organizations have focused on content, product, project management, usability, and community. I started my professional career ten years ago as an Outreachy intern, then a full time Community Manager at Mozilla.

Before all that, I spent 6 years in libraries and archives managing the Bascom Lamar Lunsford project at Columbia University, serving as Collections Assistant and Translator for a museum of animal anatomy in Berlin, and working in a number of different library positions including reference, metadata and cataloging, and archival processing and reference, particularly in special libraries.

In 2018, I was chosen by Mayor Walsh’s administration to be part of the SPARK Millennial Leaders cohort, and in 2019 I was awarded the New Urban Mechanic’s Public Space Invitational with my joint collaborative project “Tended by all, Harvested by All.” In 2021, I was named a “Tech Policy Visionary” by Public Knowledge.

In my free time, I like to garden, volunteer, read, make theater, exercise, write, craft, tap dance, and take bike rides and hikes.

Cover photo by Alex Koh